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México
Phone: 998 2874029
Bonampak M2. Lote 7 SM 10, Cancún, México, CP. 77500
Email: mexico@bdtravelsolution.com
Argentina
Phone: 55 52 83 50
Sarmiento 1113 Piso 6 B, Buenos Aires, Argentina C.P. 1041.
Email: argentina@bdtravelsolution.com
Colombia
Phone: 01 800-518 27 65
Carrera #12 97-32 Edificio Golf 97 oficina 501., Ciudad de Bogotá D.C.
Email: colombia@bdtravelsolution.com
Brasil
Phone: 00 55 11 2168-1689
Avenida Chucri Zaidan,1.550 – 22.o Andar, Conjunto 2217 São Paulo, SP CEP 04583-110.
Email: brasil@bdtravelsolution.com
For USA: 1877 402 2790
Privacy Notice
PRIVACY NOTICE
In compliance with the Mexican Law: Ley Federal de Protección de Datos Personales en Protección de los Particulares (LFPDPPP, its acronym in Spanish), BD Travelsolution provides you with the following Privacy Notice:
Entity responsible for protecting and processing your Personal Data
Viajes Beda S.A. de C.V. (hereinafter, “BD Travelsolution”), located at Avenida Bonampak, Manzana 2, Lote 7, Supermanzana 10, Torre “B,” Cancún, Quintana Roo, C.P. 77500.
Means of obtaining Personal Data
The personal data that BD Travelsolution collects from you will be used solely for the purposes set out herein and may be obtained:
- Directly by entering your data or using the online services through the webpage www.bdtravelsolution.com.
- Directly through calls from our business developers.
- Personally through our business developers.
Obtained data
The data that BD Travelsolution obtains from you will be the following: Complete name with surnames, telephone number, email address, address and any other data that are needed to stablish a commercial relation with you.
Purpose of collected Personal Data
Your data will be collected for the following main purposes that are necessary for the service that you request:
- To evaluate the quality of the service, sending promotions, sales, offers and advertising (solely and exclusively for BD Travelsolution).
- E-mail communication for commercial matters and contact for future business agreements.
The Data Holder may immediately and at no cost request the cancellation of e-mail marketing from BD Travelsolution by clicking on the “Unsuscribe” link.
Domestic and international transfer of data
BD Travelsolution will not transfer your personal data to third parties.
Notwithstanding, BD Travelsolution undertake not to transfer your personal data without your consent, unless we are required to do so in accordance with the provisions of Article 37 of the Mexican Law: Ley Federal de Protección de Datos Personales en Posesión de los Particulares, as well as carrying out this transfer under the terms of this law.
Exercising ARCO Rights
Article 28 of the LFPDPPP grants you four rights to exercise:
- The owner has the right to Access his/her personal data that are held by the responsible party and to be aware of the Privacy Notice and its purposes.
- The owner has the right to Rectify his/her datain the event that they are inexact, incorrect or outdated.
- The owner has the right to Cancel his/her personal data when he/she considers that they are not being used to fulfill the purposes established in this Privacy Notice.
- The owner has the right to Oppose the processing of his/her personal data in regard to any of the purposes established in this Privacy Notice.
Right to revoke your consent for data processing
Article 8 of the LFPDPPP provides the possibility of revoking the consent granted for the processing of your personal data. To revoke this consent, you may request that we do so using the same mechanism and procedure for exercising the ARCO Rights provided for herein. However, BD Travelsolution informs you that keeping your personal data in our database allows us to have a better understanding of your needs based on your history and thereby provide you with better service.
Mechanisms for exercising ARCO Rights and revoking the consent for processing your data
To exercise your rights of Access, Rectification, Cancellation and Opposition or your right to revoke the consent for the processing of your personal data, you are required to complete and send the EXERCISE OF ARCO RIGHTS FORM, which you can download here, and submit it to Bestday.com at the following email address: privacidad@bdtravelsolution.com, or you can submit the form physically to the following address: Avenida Bonampak Manzana 2, Lote 7, Supermanzana 10, Torre “B,” Cancún, Quintana Roo, C.P. 77500, attention Department of Protection of Personal Data, in writing and in Spanish, complying with the requirements set forth in Article 29 of the LFPDPPP. For more information you can contact the BD Travelsolution Department of Protection of Personal Data directly by phone at: (52) 998 8811300 Ext. 1197 / 1190 / 1690 / 144/ 1291.
To justify exercising your ARCO Rights, you are required to verify the possession of your ARCO Rights or the representation with respect to the owner through a copy of your identification document and the presentation of the original for comparison purposes, or the instruments indicated in Article 89 of the LFPDPPP.
“Article 29.- The access, rectification, cancellation or opposition request must contain and accompany the following: I. The name of the owner and address or other means of communicating to you the response to your request; II. The documents verifying the identity or, where appropriate, the legal representation of the owner; III. Clear and precise description of the personal data with regard to which you wish to exercise any of the aforementioned rights, and IV. Any other element or document that facilitates locating personal data.”
BD Travelsolution will process your request for 20 business days starting from the receipt of said FORM or request, with complete documentation, in order to communicate to you the justification of the request. If the request is justified, BD Travelsolution will have 15 business days to enable you to exercise your ARCO right.
Measures to safeguard your information and to limit the use or disclosure of your personal data
Your personal data will be kept in strict confidence. To reasonably prevent the undue use or disclosure of your personal data, we have implemented physical, technical and administrative security measures in accordance with the Mexican Law: Ley Federal de Protección de Datos Personales en Posesión de los Particulares and applicable regulations. In particular, we have a privacy policy, employee training courses, restricted access to personal data for authorized users only, privacy officers, a personal data inventory (duly classified by data category) of processing systems, risk analysis and contractual clauses. To ensure that you are able to limit the use and disclosure of your personal data, we offer you the option of registration in the Public Registry to avoid Advertising (Registro Público para Evitar Publicidad or REPEP , its acronym in Spanish), of which the Federal Attorney’s Office of the Consumer (Procuraduría Federal del Consumidor or PROFECO, its acronym in Spanish) is in charge, to ensure that your personal data are not used to receive promotions or advertising from goods or services companies. For more information about this registry, you may consult PROFECO’s web portal or contact PROFECO directly.
Cookies
BD Travelsolution uses its own cookies and those of third parties to analyze your browsing and offer you more personalized service according to your interests. If you are interested in learning about our Cookies policy click here.
Modifications to this notice
BD Travelsolution may modify or update this Privacy Notice at any time.
The changes or updates that are made will enter into effect at the time that they are published on the website www.bdtravelsolution.com, on the websites of our affiliates or on any medium that we use to publish them. For this reason, we recommend that you check them on an ongoing basis.
Express acceptance of the Privacy Notice
If you do not expressly oppose this Privacy Notice and its updates, we will assume that you have granted your tacit consent under the terms of Article 8 of the LFPDPPP. BD Travelsolution recommends that you read this Privacy Notice, given that providing your data by any means constitutes your acceptance of this Privacy Notice.